Contact us
Can’t find what you’re looking for?
Our support
Already a customer? We’re here to help. Reach us and we’ll respond within 1–2 business days. Just complete the email prompt below. Or if you prefer to reach us through your email provider use the link below.
Pre-sales questions
Not sure which toolkit or bundle is right for you? Contact us before you buy and we’ll guide you toward the best fit for your practice.
Basic knowledge
Looking for quick answers? Explore our FAQ page and resources for common questions about compliance and using our products.
Get in touch
Inquiry
Need a fast answer? Use the contact form to reach our support team. For product customization or order-related inquiries, please include: your business name, state(s) of practice, and the product you purchased so we can get you the right answer quickly.
Still Need Help?
Have questions about compliance, need help with a customizing a product, or want to discuss the policies and procedures your unique practice needs to integrate? We’re here to help.
Guardian Clinical Essentials™ is committed to protecting your practice, your license, and your peace of mind. Don’t hesitate to reach out — we’ll make sure you get the support you need.
Frequently asked questions
Where can I find answers right away without waiting for a reply?
Check out our FAQ page and for quick answers about products, compliance basics, and ordering details. Many common questions are covered there.
How quickly will I hear back after contacting you?
We aim to respond to all inquiries within 1–2 business days. For urgent compliance questions related to an active order, please mark your subject line as “Urgent” so we can prioritize it.
Do you provide legal advice through contact support?
No. Guardian Clinical Essentials™ provides compliance tools and education, but we do not replace legal counsel. Our resources are designed to help you implement required policies and protect your practice.
Can I schedule a call instead of emailing?
Yes. If you’d like personalized guidance, you can book a Free 15-30 minute 1:1 Compliance Strategy Call via Zoom with Samantha. Calls are best for detailed questions about which toolkit or bundle is right for your practice.
Do you offer technical support for customizing documents?
Yes. All toolkits come with step-by-step instructions, but if you need help editing, we provide clear guidance. For more advanced customization, you can schedule a private support session.
Looking for our contact information?
We can be reached at:
[email protected]
1-657-GO-HIPAA
(1-657-464-4722)
