Customer Service Guarantee

Guardian Clinical Essentials, LLC

At Guardian Clinical Essentials™, we stand behind the quality of our work and the professionals we serve. While our policies protect the integrity of our intellectual property, we also want you to feel fully supported when purchasing from us. Here’s our promise:

What You Can Expect

  • Timely Delivery – Customized files are prepared and delivered to your email within 3–5 business days (excluding weekends and holidays).
  • Clear Communication – If we need clarification (such as your practice name or license details), we’ll contact you promptly so your order isn’t delayed.
  • Professional Quality – Every product is built for licensed mental health professionals with compliance, risk protection, and real-world usability in mind.
  • Courtesy Fixes – If there’s a typo, file error, or formatting glitch, we’ll make one complimentary correction within 3 calendar days of delivery.

How We Support You

  • Direct Access – You can reach our support team anytime at [email protected].

     

  • Helpful Guidance – Not sure which product is right for your practice? Email us and we’ll help you choose before you buy.

     

  • Ongoing Resources – Our products include instructions, disclaimers, and best practices so you’re never left guessing.

     

Our Commitment

We know compliance can feel overwhelming. That’s why every product we create is designed to protect your license, your practice, and your peace of mind — so you can keep changing lives with confidence.

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